Web 2.0 Checklist

Please use this checklist alongside the wiki. The wiki includes notes on many web 2.0 applications and how libraries are using them. Please contribute your own findings and experiences.
Download the checklist:

Planning

Before you start on your project you should consider:
  • Will users who don't want to use these technologies be disadvantaged? If so, how will you mitigate against this?
  • How will you measure the success of the service?
  • How will you promote the service? e.g. create links from your website to your web 2.0 services and vice versa and refer to your web 2.0 services in your printed guides.
  • How will you maintain and develop the service in the future?
  • What impact will the project have on other services?
Further information
To see what other libraries have done check the case studies section of the wiki.
Bodleian Libraries Web 2.0 strategy sheet
Laura Wilkinson: 'Social Media Strategy'

Accessibility

Essential
  • Check if there is an accessibility statement on the application. If not, contact ARACU who can test it.
Desirable
  • Has the application considered the Web Contents Accessibility Guidelines (WCAG)?
  • Has the application been checked with any screenreaders? If you'd like ARACU to test them out, please contact them.
  • Has the application been user tested with disabled users?
Further information

Copyright

Essential
  • Is any of the material you wish to upload subject to copyright law?
  • If so, do you have permission to reproduce the work from the copyright holder?
Further information

Intellectual Property

Essential
  • Will the software suppliers assert any rights over the material that you are uploading? Note - the software provider will nearly always assert some rights to store, reproduce, distribute/publish and modify your content for the purpose of displaying it on the web. However, you should check the terms & conditions for anything more aggressive.
  • Do the rights asserted by the third party application prejudice the Bodleian Libraries'/your library's/institutions rights? e.g.
    • Would they prevent the Bodleian Libraries using the content in some other way in the future?
    • Would the Bodleian Libraries have the right to ask for the material to be withdrawn from the service's public website in the future? and if so, how quickly?
  • Is it possible to attach a licence to the content asserting the Bodleian Libraries' rights? For example, a creative commons licence.
Further information

Data Protection/Privacy

You need to be aware of data protection issues if you are requiring or encouraging your users to sign up to external sites and thus disclose personal data. You should always make sure it is clear that data is held by the external service provider and not the University.
Essential
If requiring users to sign up to a site:
  • Do the site's terms of service include a section on data protection/privacy?
  • If data is to be held outside the EEA, are the country's data protection standards compliant with the DPA?
Desirable
  • Can users participate anonymously (eg, by posting anonymously or using aliases)?
  • Does the site use tracking cookies? This should be avoided as it collects and transfers a certain amount of personal data without the user's consent.
  • Is it clear, when signing up or logging in, that users are signing up to the application, and not to a University-owned service? This is particularly important to consider when branding a service.
Further information

Branding and advertising

  • To what extent can you modify the look and feel of the application?
  • Will advertising appear alongside your content in the application? and if so, is it possible to have it switched off?
  • Are the adverts appropriate to your content (contextual advertising)?

Stability, reliability, and support

As a general principle, the more widely used services (eg Blogger, Flickr, Facebook) are likely to be more stable than smaller 'pioneer' applications.
  • Do you have a plan for maintaining services if the application is withdrawn?
  • Is it possible to export your content from the application in a usable format (eg xml)?
  • Can you take a back-up of your content?
  • How often does the application go down?
  • Is it easy to get help from the service provider?
  • Is there a community of users who can provide support?

Professional use of web 2.0

  • When using web 2.0 you should apply the same professional standards as you would in any other aspect of your library service.
  • Remember that anything you do or say on a web 2.0 service will be cached and fully searchable for a very long time (even if you think you've deleted it).
  • Be careful to avoid anything that could damage the Bodleian Libraries in any way.